As the global economy expands, more and more businesses find that they are in need of multi-location supply chain software to efficiently track and record their business around the globe.
One such area that finds itself in need of this technology is businesses that deal with supply and logistics. Most industries that have multiple locations need to be able to track information from multiple sources. By investing in a system that can provide real-time information from all locations, a business can adequately prepare for the needs of their customers.
An example of a business that is frequently in need of this form of technology is school systems. Since most school systems have multiple campuses, having a service that can compile all of its mandatory data, such as attendance, in one concise format, the school district is able to save on it resources and keep track of state, local, and national requirements.
When corporations, such as hotel chains, are doing business, the home office is in charge of keeping up with the daily information from each hotel. If a hotel in the chain needs to order 500 rolls of paper towels, the software can hold the order to ensure that other hotels in the chain do not need the same item. This capability saves the company on shipping and can save hundreds of dollars by purchasing in bulk.
Other large businesses, such as hospitals, are in constant need of purchasing supplies. While most hospitals have a department dedicated to purchasing for their own location, in order to take advantage of the global market, the sister hospital across the globe may need similar items.
When the inventory of an item is depleted at a factory in England, for example, the sister factory in Boston will show the lowering of the inventory. This provides the most up-to-date information at all times for accuracy within a company.
To use another example, if a client in France needs 5000 widgets from your company, the sales representative can look on the multi location software to see if the branch of the company in France has enough widgets. If not, the representative can check other company locations and place a transfer of widgets from that facility to the one in France to complete the order.
While the idea for this type of platform has been in the planning stage for several years, technology has caught up. With the technology now available, every potential market that has numerous locations could ultimately benefit. While accuracy will improve the bottom line in business, it will also have an impact on customer service.
One of the largest complaints of customers and clients across the globe is poor customer service. Selling products that are out of stock, shipping products that are incorrect, ordering inaccurate amounts of products, and many other issues are listed as poor customer/client satisfaction. Every business, however, knows that it is customer satisfaction that truly affects the bottom line. By using this type of technology in business, schools, factories, and hundreds of other areas, customer satisfaction, accuracy, dependability, and the bottom line will almost certainly improve.